The Edmonton Police Service is pathetic...
This is going to be a long one boys, sit back, grab a beer and enjoy!
Tuesday, May 17, 9:00 pm - I come home from work and park my car ('91 White Daytona) in my designated stall in the underground parking garage beneath my condo. Like an idiot, I forget my wallet and cell phone in my car. "No big deal though, it's safe down there, right?"
Wednesday, May 18, 7:00 am - Phone rings. Message left. It's VISA. There has been suspicious activity on my account and the card has been suspended. "Huh?"
Wednesday, May 18, 8:30 am - Phone rings. Message left. It's Mastercard. There has been suspicious activity on my account and the card has been suspended.
Wednesday, May 18, 9:30 am - I leave for work. Head down to the garage to get into my car. No car there. WTF?
Wednesday, May 18, 9:35 am - Inform building manager my car is gone. He doesn't seem too concerned.
Wednesday, May 18, 9:40 am - Call police. They take report, inform me to come into station to fill out a written statment.
Wednesday, May 18, 9:45 am to 11:00 am - Made dozens of calls cancelling credit cards, debit card, etc. Not fun.
Wednesday, May 18, 12:30 pm - Visit North Edmonton Police Station to fill out written statement. Waited for half an hour to speak with someone. They can't find my report? "Huh? I just spoke with Cnst. Burke who said he would fax it here." After 10 minutes of them searching and me waiting, it's finally found. I fill out the statment. Idiot behind the desk berates me on leaving my wallet in my car. I know I'm an idiot for doing that, but the last thing I need is some old guy behind a desk talking down to me after my f**king car was just stolen!
Wednesday, May 18, 1:30 pm - Call my insurance company. Give them case file number from Police.
Tuesday, May 24, 10:00 am - Phone rings. Message left. Someone with Edmonton Bylaw. Doesn't leave name or phone number. Tells me my vehicle is in someone's parking spot and it will be towed unless I pick it up. It's at the Clareview apartments. "Where the hell is that?"
Tuesday, May 24, 12:30 am - I get home, check messages. Phone Bylaw Services. They have no record of calling me or my car being found. "But they had to run the plates to get my name and phone number, why didn't it show as stolen?" Instruct me to call Police.
Tuesday, May 24, 12:40 am - Call Police. He takes case file number and puts me on hold.
Tuesday, May 24, 12:50 am - Tells me my car isn't reported stolen in the system. "What?" He says it doesn't matter now. Just go pick up my car. Gives me address of Clareview Apartments. In my haste to leave, I forget to get the guy's name.
Tuesday, May 24, 1:15 pm - Arrive at Clareview Apartments. Find car. Door severely damaged. Inside a complete mess. Ignition stripped. Everything (cell, wallet, deck, cd's) gone.
Tuesday, May 24, 1:30 pm - Call Police. Talked with a nice gentleman by the name of Greg. He demands to know who called me this morning to tell me my car was at Clareview Apartments. "He didn't leave a name or phone number." Greg doesn't believe me. He then demands to know who I spoke with when I called back. "Sorry, I don't remember." Greg then proceeds to give his all high and mighty speech about how I should get names and phone numbers when dealing with the police service. "I didn't need a phone number, I called you!" Greg puts me on hold.
Tuesday, May 24, 1:35 pm - Greg comes back on the line and asks for the case number. I give it to him. He says it doesn't show as stolen. "I REPORTED IT A WEEK AGO!" He asks me why I am calling. I tell him AGAIN, the car is a mess and totally damaged. He tells me they probably already know this because they called me. "How do you know this if I didn't? You didn't look at it!" He tells me they wouldn't call me if they hadn't looked at it. "If you had looked at it, you would have known it was stolen!" I'm getting furious.
Tuesday, May 24, 1:50 pm - Greg agrees to send a cruiser to look at the car. I give him the address for where I want it towed. I try to say goodbye to Greg, but he again gives me a speech on getting people's names. "Thank you." He then asks me if I'm going to get his name. "Your name is Greg." He then tells me his name is Greg ("really?") and his badge number is 8629. I hang up.
I feel neither protected or served.
Tuesday, May 17, 9:00 pm - I come home from work and park my car ('91 White Daytona) in my designated stall in the underground parking garage beneath my condo. Like an idiot, I forget my wallet and cell phone in my car. "No big deal though, it's safe down there, right?"
Wednesday, May 18, 7:00 am - Phone rings. Message left. It's VISA. There has been suspicious activity on my account and the card has been suspended. "Huh?"
Wednesday, May 18, 8:30 am - Phone rings. Message left. It's Mastercard. There has been suspicious activity on my account and the card has been suspended.
Wednesday, May 18, 9:30 am - I leave for work. Head down to the garage to get into my car. No car there. WTF?
Wednesday, May 18, 9:35 am - Inform building manager my car is gone. He doesn't seem too concerned.
Wednesday, May 18, 9:40 am - Call police. They take report, inform me to come into station to fill out a written statment.
Wednesday, May 18, 9:45 am to 11:00 am - Made dozens of calls cancelling credit cards, debit card, etc. Not fun.
Wednesday, May 18, 12:30 pm - Visit North Edmonton Police Station to fill out written statement. Waited for half an hour to speak with someone. They can't find my report? "Huh? I just spoke with Cnst. Burke who said he would fax it here." After 10 minutes of them searching and me waiting, it's finally found. I fill out the statment. Idiot behind the desk berates me on leaving my wallet in my car. I know I'm an idiot for doing that, but the last thing I need is some old guy behind a desk talking down to me after my f**king car was just stolen!
Wednesday, May 18, 1:30 pm - Call my insurance company. Give them case file number from Police.
Tuesday, May 24, 10:00 am - Phone rings. Message left. Someone with Edmonton Bylaw. Doesn't leave name or phone number. Tells me my vehicle is in someone's parking spot and it will be towed unless I pick it up. It's at the Clareview apartments. "Where the hell is that?"
Tuesday, May 24, 12:30 am - I get home, check messages. Phone Bylaw Services. They have no record of calling me or my car being found. "But they had to run the plates to get my name and phone number, why didn't it show as stolen?" Instruct me to call Police.
Tuesday, May 24, 12:40 am - Call Police. He takes case file number and puts me on hold.
Tuesday, May 24, 12:50 am - Tells me my car isn't reported stolen in the system. "What?" He says it doesn't matter now. Just go pick up my car. Gives me address of Clareview Apartments. In my haste to leave, I forget to get the guy's name.
Tuesday, May 24, 1:15 pm - Arrive at Clareview Apartments. Find car. Door severely damaged. Inside a complete mess. Ignition stripped. Everything (cell, wallet, deck, cd's) gone.
Tuesday, May 24, 1:30 pm - Call Police. Talked with a nice gentleman by the name of Greg. He demands to know who called me this morning to tell me my car was at Clareview Apartments. "He didn't leave a name or phone number." Greg doesn't believe me. He then demands to know who I spoke with when I called back. "Sorry, I don't remember." Greg then proceeds to give his all high and mighty speech about how I should get names and phone numbers when dealing with the police service. "I didn't need a phone number, I called you!" Greg puts me on hold.
Tuesday, May 24, 1:35 pm - Greg comes back on the line and asks for the case number. I give it to him. He says it doesn't show as stolen. "I REPORTED IT A WEEK AGO!" He asks me why I am calling. I tell him AGAIN, the car is a mess and totally damaged. He tells me they probably already know this because they called me. "How do you know this if I didn't? You didn't look at it!" He tells me they wouldn't call me if they hadn't looked at it. "If you had looked at it, you would have known it was stolen!" I'm getting furious.
Tuesday, May 24, 1:50 pm - Greg agrees to send a cruiser to look at the car. I give him the address for where I want it towed. I try to say goodbye to Greg, but he again gives me a speech on getting people's names. "Thank you." He then asks me if I'm going to get his name. "Your name is Greg." He then tells me his name is Greg ("really?") and his badge number is 8629. I hang up.
I feel neither protected or served.
Good ole city Po-lice.....I must say that I have never had the misfortune of being on your side Ang.....Managing a building downtown however I had my fair share of time with the downtown officers, and 95% of them were very nice....
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